Last Updated: February 28, 2026

Who We Are

Peptide Giants (“we,” “us,” or “our”) operates the website PeptideGiants.com (the “Site”). We supply premium-grade, research-use-only peptides intended exclusively for laboratory, scientific, and non-clinical research applications.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with our Site.

Information We Collect

1. Personal Identification Information

We may collect personal information when you:

  • Create an account

  • Place an order

  • Subscribe to newsletters

  • Contact customer support

  • Submit forms or interact with our services

This information may include:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details

  • Payment information (processed securely by third-party processors; we do not store full credit card numbers)

2. Non-Personal Identification Information

We automatically collect certain technical and usage information such as:

  • IP address

  • Browser and device type

  • Operating system

  • Pages visited and time spent

  • Referring website

  • General geographic location (non-precise)

  • Usage patterns and site interaction data

This information helps us improve Site performance and overall user experience.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies for:

  • Essential site functionality

  • User authentication

  • Analytics (Google Analytics)

  • Shopping cart performance

  • Email marketing tracking (Klaviyo)

You may disable cookies in your browser settings; however, some features of the Site may not function properly.

Types of Cookies Used

  • Essential Cookies – Required for the Site to operate

  • Analytics Cookies – Google Analytics tracking

  • Preference Cookies – Save login or cart preferences

  • Marketing Cookies – Klaviyo browsing and email analytics

How We Use Your Information

✔ Providing & Maintaining Services

  • Processing and fulfilling orders

  • Managing customer accounts

  • Providing customer support

✔ Improving User Experience

We analyze user behavior to enhance navigation, features, and overall Site performance.

✔ Improving Products & Services

Feedback and analytics help us enhance product quality and service delivery.

✔ Processing Payments

Information is used solely to complete secure payment transactions through trusted third-party processors.

✔ Sending Communications

We may send:

  • Order confirmations

  • Shipping updates

  • Support responses

  • Promotional emails (you may opt out at any time)

How We Protect Your Data

We implement strong security measures, including:

  • 256-bit SSL encryption

  • PCI-compliant payment gateways

  • Restricted-access systems

  • Firewalls and malware protection

While no system can guarantee absolute security, we follow industry best practices to safeguard your information.

Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share data with trusted service providers who assist in operating our business, such as:

  • WooCommerce (store platform)

  • Website hosting provider

  • Payment processors (Credit Card, Plaid, Cash App, Venmo, etc.)

  • Shipping carriers ( FedEx)

  • Klaviyo (email marketing & analytics)

  • Google Analytics (traffic insights)

  • Facebook Pixel (analytics & advertising)

  • Reddit Pixel (analytics)

All third-party partners are required to maintain confidentiality and use data solely for operational purposes.

We may also disclose information:

  • To comply with legal requirements

  • To prevent fraud or security threats

  • During a business transfer (e.g., merger or acquisition)

Data Retention

We retain personal information only as long as necessary for:

  • Active customer accounts

  • Order processing and fulfillment

  • Legal compliance and dispute resolution

Data that is no longer required is securely deleted or anonymized.

Your Rights and Choices

You have the right to:

  • Access and Update your personal information

  • Request Data Portability in a structured format

  • Request Deletion of personal data (except data required for legal or security purposes)

  • Opt Out of Marketing Communications at any time

You may update your information through your account or by contacting us directly.

Age Restrictions / Children’s Privacy

Our Site is not intended for individuals under 21 years of age.

If we become aware that personal data has been collected from someone under this age requirement, we will promptly delete it.

Research Use Only

Peptide Giants supplies research-use-only peptides. Our products are NOT intended for:

  • Medical or diagnostic procedures

  • Therapeutic applications

  • Veterinary use

We do not collect or process health-related personal data.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.
The “Last Updated” date above reflects the most recent revision.

Continued use of the Site after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us:

Peptide Giants
5005 W Laurel St 100 #2106
Tampa, FL 33607
United States

Email: cs@peptidegiants.com
Phone: +1 (888) 694-4230
Contact Form: https://peptidegiants.com/contact

Customer Service Hours:

Monday – Friday
10:00 AM – 10:00 PM PST
11:00 AM – 11:00 PM MT
12:00 PM – 12:00 AM CT
1:00 PM – 1:00 AM ET

Saturday
11:00 AM – 8:00 PM PST
12:00 PM – 9:00 PM MT
1:00 PM – 10:00 PM CT
2:00 PM – 11:00 PM ET

Sunday: Closed