Order Processing

  • Orders are typically processed within 1–3 business days after payment is received.
  • Processing times may be longer during holidays, high-volume periods, or when inventory checks are required.

Shipping Methods & Carriers

  • We ship using reputable carriers such as USPS, UPS, FedEx, or other options displayed at checkout.
  • Available shipping methods, estimated transit times, and costs will be shown during checkout.
  • Estimated delivery dates are not guaranteed and may be affected by factors beyond our control (weather, carrier delays, customs, etc.).

Tracking Information

  • Once your order ships, you will receive a shipping confirmation email with tracking details (if tracking is available for your selected method).
  • It is your responsibility to monitor the shipment and ensure someone is available to receive the package if required.

Shipping Destinations

  • We currently ship to the locations listed at checkout.
  • International customers are responsible for understanding and complying with their local import regulations for research materials.

Peptide Giants is not responsible for packages delayed, held, or seized by customs.

Incorrect or Incomplete Addresses

Please ensure that your shipping address is accurate and complete before placing an order.

We are not responsible for:

  • Packages shipped to an incorrect or incomplete address provided by the customer
  • Lost or delayed shipments resulting from address errors